Mokobara is a design-led travel brand founded in 2019 by Sangeet Agrawal and Navin Parwal, selling luggage, backpacks and accessories online and through its own stores. Operating revenue nearly doubled to Rs 230 crore in FY25, and in September 2026 the brand raised Rs 170 crore in a Series C led by Sauce.vc.
Luggage is a low-frequency, considered purchase. Shoppers compare cabin dimensions against airline rules, weigh shell against fabric, and often research online before buying in store. Product procurement and advertising together take about two-thirds of revenue, so every visit that converts on the first try matters. An assistant that knows the catalogue, the customer and the trip can help with both conversion and repeat purchase.
Questions about size, airline limits and materials are answered across many separate product pages.
A customer who browses online and buys in store looks like two different people.
Warranty, repairs and accessories are the main reasons to come back, and today they are handled outside the shopping experience.
Interface sketches are illustrative. Final design is agreed with your team in discovery.
Senior engineers write the production code. Repositories, cloud accounts and documentation stay with you from day one.
Catalogue, support transcripts and store journeys reviewed.
Retrieval over catalogue and policies, evaluation set, guardrails.
Shopify and POS data joined; QR warranty flow live.
Rolled out to a share of traffic with conversion tracking, then handover.
Fashion commerce that survives a drop. Storefront, ordering and operations tuned for peak traffic.
A commerce technology build across app, web and admin, connecting online ordering with retail operations.
A lifestyle commerce build across app, web and admin, covering catalogue, checkout and merchandising.
Founders stay on every engagement. The engineers on the first call are the engineers who write the code.