MARIOXSoftware
07 · Teams & managed services

Managed IT services.

So your team can work on the roadmap.

Monitoring, patching, backups and incident response for your applications and cloud, run by our team and reported monthly.

Typical timeline
Ongoing
Engagement
Monthly
Team
100+ in-house
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Phone
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Budget
Confidential. NDA on request.
Related work · SoldoMariox Software
AirwallexZellerKoganHotDocGraphyMILKRUNSnitchFyndTestbookSkydoLunarStockGro
What we deliver

Six things done properly.

Take one, or the whole set. Every item is delivered by the same senior team, with code and accounts in your name.

01

24/7 monitoring

Uptime and performance watched around the clock.

02

Incident response

Agreed response times with escalation.

03

Patching & updates

Security updates applied on schedule.

04

Backups

Tested restores, not just backups.

05

Cloud management

Cost, access and configuration kept tidy.

06

Monthly reporting

Uptime, incidents and spend in one report.

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Company cards, budgets and expense reporting for finance teams.

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How we work

Five steps, no surprises.

Typical timeline: Ongoing. You see working software at the end of every sprint.

01

Brief

Skills, seniority, time-zone overlap and ways of working agreed.

02

Match

Profiles from our in-house team, interviewed by you.

03

Onboard

Access, tools and a first sprint within days.

04

Deliver

Daily standups, sprint reporting and a Mariox delivery lead.

05

Scale

Add or reduce people month to month.

Technology we use
DatadogPagerDutyGrafanaAWSAzureTerraform

Why teams choose Mariox.

01
In-house since 2016

A decade of shipping with one team, not a network of freelancers.

02
Senior from week one

The people who scope your project are the people who build it.

03
300+ products shipped

For Airwallex, Zeller, Kogan, HotDoc, Graphy and hundreds more.

04
You own everything

Code, cloud accounts and documentation in your name from day one.

05
4 offices, your time zone

Noida, Bangalore, Dallas and Australia, with agreed overlap hours.

Ways to engage
01

Fixed-scope project

A defined outcome, price and date, agreed after a short discovery.

02

Dedicated team

A squad from our in-house team that works only on your product.

03Recommended

Monthly retainer

Ongoing support, iteration and capacity, billed by the month.

Managed IT services: questions.

Agreed per system in an SLA, from critical to low priority.

More in Teams & managed services

All 72 services →
01Dedicated teamsA squad that works only on your product↗02Staff augmentationSenior engineers, by the month↗03Support & maintenanceYour product, looked after↗04Offshore development centreYour own team in India↗

Let’s build yours.

Get a free estimate →+91 95992 87045