HotDoc.
Provider-side software decides whether patient-side software gets used.
- Client
- HotDoc
- Sector
- Healthcare
- Scope
- App + web + provider platform
- Stack
- Flutter, React, Python
A healthcare platform across app, web and a provider platform, covering booking, reminders and practice management.
What made it hard.
Every read and write against a patient record has to be attributable, reversible and explainable months later.
Fragmented systems
Records sit across practice software, labs and insurers, each with its own format.
Clinician time
If a workflow adds thirty seconds per patient, adoption dies quietly however good the product is.
Regulatory surface
Health regulation changes what you can store, where, and for how long.
What we shipped.
A healthcare platform across app, web and a provider platform, covering booking, reminders and practice management.
How it holds up.
The data model and consent rules are settled before any endpoint is written, because both constrain everything downstream. Prototypes go in front of clinicians early.
The systemThe provider platform is treated as the primary product, since clinic adoption determines patient availability.
Theirs, from day one.
Repositories, cloud accounts and documentation sat with the client throughout. Senior engineers wrote the production code rather than specifying it.
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