Livi.
Video consultation is judged on the first thirty seconds of connection.
- Client
- Livi
- Sector
- Digital healthcare
- Scope
- App + web
- Stack
- Flutter, React, Python
A digital healthcare product on app and web, covering appointment booking, video consultation and clinical notes.
What made it hard.
Every read and write against a patient record has to be attributable, reversible and explainable months later.
Fragmented systems
Records sit across practice software, labs and insurers, each with its own format.
Clinician time
If a workflow adds thirty seconds per patient, adoption dies quietly however good the product is.
Regulatory surface
Health regulation changes what you can store, where, and for how long.
What we shipped.
A digital healthcare product on app and web, covering appointment booking, video consultation and clinical notes.
How it holds up.
The data model and consent rules are settled before any endpoint is written, because both constrain everything downstream. Prototypes go in front of clinicians early.
The systemSession quality is instrumented before anything else, because connection failure is the only defect patients remember.
Theirs, from day one.
Repositories, cloud accounts and documentation sat with the client throughout. Senior engineers wrote the production code rather than specifying it.
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